Frequently asked questions
How does your paper writing service work?
Our academic company provides quality writing help to students from all over the world with assignments in various disciplines. You can get a custom sample completed on your request from our writing specialists. To receive it, you have to fill in the order form with the details of your task and pay for your paper. After doing this, you will get a personal order page. There you can track the progress of your custom sample, upload any additional materials that are essential for preparing the assignment, and exchange messages with your writer or the support staff.
When the paper is finished, the academic assistant will send it to your personal order page as a preview pdf version. If you are satisfied with the quality of your sample, find the “Files” tab on your personal order page and choose the option “Approve.” This will enable you to download an editable MS Word version of the text on your computer.
Where is your company situated?
Our writing company is located in London. Our support offices are based in Ukraine. Since 2008, we have been working with students from different countries all over the world.
Are your writers professional?
Our writing team consists of first-class academic writers. All of them are experts in different disciplines, which means you will get qualified assistance with an assignment in any subject—even the most complex ones, like accounting, finance, physics, statistics, engineering, chemistry, IT, and others.
We thoroughly check the competence of our writers with the help of a specialized online English test and an application essay. Also, we pay attention to their professional experience.
Many of our writers are from English-speaking countries, for instance the UK, the USA, Australia, New Zealand. But, we have freelance specialists from other locations too.
Once you send us your order, we will assign the most suitable writer to prepare a task for you. If you are already a returning customer to our paper service and want to request a specific expert, choose the one from our list when placing an order on our website.
Is it secure to use the samples written by your company?
How can I find out the price of my order?
You can easily find out how much you have to pay for a research paper. Since the price depends on its details and your teacher’s requirements, it will be calculated automatically after you complete the order form: the type of task, the academic level, the number of pages, the deadline, the level of complexity, the number of the sources used, and others. When you place your order with us, you can save up to 30%-50% by sending your request in advance.
Do I have to pay for term papers as a whole sum?
When you order a short paper (e.g., an essay, a book/film/article review, a speech, etc.), you are supposed to provide the full payment for it at once. However, when you need a long paper (e.g., a dissertation, a thesis, a capstone project, etc.), you can select the progressive delivery option and it will cost only an additional 10% of the total price. This means you will have to pay for every completed part of the sample. At the same time, you have an opportunity to get acquainted with the whole writing piece gradually, make amendments in it where necessary, while a writer is still working on the next section.
How do I place an order on your website?
First, you need to specify the details of your paper in the order form. Select the academic level, the discipline, write the topic, choose the paper format, and specify the number of pages and the deadline. Please, write your instructions for our expert and feel free to upload additional materials that are necessary for completing the task. Mark the most desirable writer’s category. Insert your personal information as well (email, password, name, and phone). Once we have all the needed details, we will assign a suitable academic specialist to complete your task.
Will my order be original?
Any sample you get from us is written from scratch. You can make sure that your paper is unique by checking it with the help of our own advanced plagiarism-detection software to ensure it’s free from similarities. Thus, when you are ready to pay for research paper and place an order on our academic website, your assignment will be prepared according to high academic standards and won’t contain copied parts.
When will my paper be finished?
Our paper composition service is flexible, so you can select the most suitable deadline. The day when you receive a completed task will be calculated automatically starting from the day we got the payment for the order from you.
Before choosing the date you expect our writer to prepare the assignment, make sure there is enough time to do revisions if needed. Also, upload additional materials once when you submit the order not to slow down the writing process.
When you use our progressive delivery option, you will get a sample in parts according to a personal delivery schedule, which your writer will follow.
How will I get a completed sample?
When your custom sample is completed, you will receive a notification email with the link to your personal order page. To review and download the writing piece, you can either follow this link or click “Manage your order” on our website. Make sure you check your personal order page regularly when your deadline is coming. This will help you get a paper on time and avoid any misunderstandings.
Can I get instant online help if I have any concerns or issues with my order?
We provide online support for our customers from Monday 00:00 till Saturday 13:00 (UTC). You can contact our operator to get help with any question you have by giving us a phone call, communicating with our specialists via online chat, or by sending us an email.
What should I do if I don’t like the content of my sample?
If your paper doesn’t meet your expectations and needs some minor corrections, you can request a revision and the writer will make it for free. Select this option from the “Files” tab on your personal order page. Leave your suggestions and comments and set a number of extra hours for your assistant to finish the assignment. In case your sample needs fundamental changes, you will have to pay for a full rewrite. Also, you can learn more about the revision policy of our writing service.
Do you provide refunds?
Yes, you can request and get your money back at any stage of completing your order. If, for some reason, you are not satisfied with the quality of your paper, our experts will consider your refund application within 14 days. Other kinds of chargeback requests will be analyzed within 3-4 business days. To find out more information about refunds, visit the official money-back guarantee page.
Do you sell ready-made texts?
No, we don’t. All the custom samples we deliver to our customers are written from scratch according to their personal instructions. Such an approach ensures the high quality of academic papers prepared by our experts.